Effective immediately, the verification team can only verify orders with the person whose name is on the order. Unless we have the customer‘s permission, we cannot speak to anyone else regarding the order. If the customer authorizes us to verify with someone else, we must first speak directly with the customer. Additionally, when verifying with the customer, we will also ask if they wish to authorize anyone else to complete the verification or update the order. If you have any questions, please let us know.